Visitor
•
1 Message
I want to know the payment that auto debit on 8-April-2025 $60
I am at a loss to understand where have my auto payment of $60 on 8-Apr-2025. There were a lot of goof up happened at your end to my connection request.
1. You had a technical glitch when your sales representative was trying to transfer my old account ending with [Edited: "Personal Information"] upon my move in request.
2. Then, he opened a new account ending [Edited: "Personal Information"]
3. Subsequently I understand another account got opened ending with [Edited: "Personal Information"]
4. I am not sure which account is active now and all other accounts got closed
5. So, I have made the following payments: -
28/03/2025 | Xfinity | 13.16 |
8/4/2025 | Xfinity | 60.00 |
27/04/2025 | Xfinity |
52.00 |
I am not seeing my payment $60 made on 8-Apr-2025.
EG
Expert
•
110.9K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityBrianH
Official Employee
•
1.4K Messages
1 month ago
0
0