Frequent Visitor
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6 Messages
I want to Continue to get paper bills mailed to home...
My last bill said they wouldn't be sending bills through the mail and I would need to set my preference to continue them to do this. Can't find a link to tell them I want to continue to get bills through the US mail.
Responses
BruceW
Gold Problem Solver
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22.4K Messages
5 m ago
In https://forums.xfinity.com/t5/Customer-Service/How-come-customer-service-if-a-forum/m-p/3396300#M194747 Employee ComcastTeds wrote:
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BootzBoy
Frequent Visitor
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6 Messages
5 m ago
So will I get a US mail bill in Feb? Then I have to go to the account and turn it off? Seems like it should be available now so it would be seamless... Just wanting to clarify. I don't do online bill paying.
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ComcastJoeTru
Official Employee
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6.7K Messages
5 m ago
Hi BootzBoy. Thank you for exploring our Forums and for creating a post.
Here is a link to our website which shows how to change your bill delivery option to "Printed Bill" or to "EcoBill":
Manage billing preferences > Bill delivery options
https://comca.st/3plEjLa
If you need further assistance with changing your bill delivery options, I can help. Simply send me a private message and include your full name and service address, so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
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