Visitor
•
1 Message
I want to cancel my internet service.
The price rises again, I don't want to make a phone call, can anyone help with this, I can provide my service details in private.
Visitor
•
1 Message
The price rises again, I don't want to make a phone call, can anyone help with this, I can provide my service details in private.
Accepted Solution
XfinityAdrienne
Official Employee
•
1.9K Messages
25 minutes ago
We certainly do hate to see you leave the Xfinity Family, @eyong551! We do hope you can return the future, and I am happy we were able to get everything squared way with your account. Please don't hesitate to reach out in the future if you have any other questions/concerns, we are happy to help! Have a great rest of your week.
0
0
XfinityAdrienne
Official Employee
•
1.9K Messages
2 hours ago
Good Morning, @eyong551! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We would hate to see you leave the Xfinity Family, and we would be more than happy to help look into promotions available if you wish. If you do not, we can assist with making the changes on your account. Can you please send us a DM?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0