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user_xi5klc
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09/18/2026 3:57 PM

I returned my equipment and canceled my service a few months ago. However, I am still being charged.

As above, I'm still receiving monthly bills for Comcast/Infinity cable service that I canceled several months ago. 

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1 hour ago

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XfinityMartyR

Official Employee

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1 hour ago

 

user_xi5klc We appreciate you reaching out to us over our Community Forums. We are sorry to hear your services were not cancelled as expected. Did you return your equipment to a Xfinity Store, and specially ask that your services be disconnected? 

 

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