Visitor

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1 Message

10/06/2026 7:07 PM

I reeived an phone call that informed me the current discount on my bill is being discontinued. Please verify if in fact this is true.

Current account terms.  Please verify

Oldest First
Selected Oldest First

Official Employee

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3.9K Messages

7 hours ago

 

user_gll1qc - Hello! Thank you for joining us here on the Forums! You can view your current promotional discount and its expiration date through the Xfinity app, online in the My Account portal, or on your monthly bill statement. To view your bill online:

Sign in to the Xfinity Billing Portal with your Xfinity ID and password.
Select Billing & Pay from the top menu.
Choose View Bill & Transaction History.
Select Bill Details or download a copy by clicking Statement PDF.

On page three of your bill statement, you'll find a breakdown of your monthly recurring service charges, including any promotional discounts currently applied to your account and the date those discounts are scheduled to end. Does this info match what you were informed? Please let us know if you'd like help reviewing your current promotion or exploring available options once it expires. Our team is happy to help!

 

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