Visitor
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1 Message
I paid my phone bill and my phone is still not on
I paid my overdue balance on the account that said it was overdue. I turned my phone off. It’s been about four hours. My phone is still not on. It says that there is gonna be a reoccurring bill taken out on May something that’s a few days from now, so I didn’t think that I have to pay that yet to get my phone on. I’m just wondering why my phone isn’t turning on


XfinityOrlandoM
Official Employee
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3.3K Messages
8 days ago
Thanks for reaching out to us, we do apologize for any inconvenience you're having with your mobile services. To clarify when you try to use your mobile phone does it tell you to reach out to xfinity?
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