U

Visitor

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1 Message

Wednesday, April 30th, 2025 2:18 PM

I need to speak with an agent

Why did last month’s bill not get paid? I’m on autopay

Official Employee

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2.2K Messages

1 day ago

 

user_xzsncs, Hi there! Thanks for reaching out. I can understand the concern with wanting to see about that bill payment since you're on autopayments. I have been in your shoes before so I can understand the inconvenience that this can cause. You've come to the right place from a team of experts for support over social media. We can help. The easiest way to check on the payment status is by visiting your account at xfinity.com or with the XFINITY app. On the website, if you select the billing option, you can check your payment details and past payments under payment history. Please feel free to see this great link to see how to view pending, current, and past payments here. Please let me know if this helps.

 

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