I need to significantly lower my Triple Play bill to keep Xfinity. What are the options?

Hey there, @user_50v88i! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I know how important it is to maintain the services you enjoy while staying in a comfortable budget. We can certainly dive into the account with you, and share any new promotions we have available for you. Can you please send us a DM to get started?

Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

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