Visitor
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1 Message
I need to report xfinity for fraud on my account.
In 2023 I requested service for xfinity mobile I never received the activation code so I called and canceled .Xfinity still choose to charge me 91.13 for something I never used or activated I have been asking for 3 years for someone to help take this off my account because I still use the WiFi service I can see it on my bill. No agent can see it in the end until I speak with a supervisor telling me not to worry about it. I never used this service a now it’s a debt collector calling me about 91.13 for something I never activated and have been asking yall to take off my account for the last 3years.


XfinityRaul
Official Employee
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2.8K Messages
2 hours ago
@user_td9y82 Thank you for making us aware of your Xfinity Mobile billing concern via Forums. I would be more than happy to review your account to see what we can do to help resolve this. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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