BarbraMilton's profile

New Poster


1 Message

Fri, Nov 20, 2020 3:00 PM

I need to pay off my bill in 3 or 4 payments.

Can’t get anyone on a phone line to set up payments. Please help me.



Official Employee


2.3K Messages

6 m ago

Hello @BarbraMilton, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and I'm sorry to hear about the troubles you're experiencing with trying to set up a payment arrangement with us over the phone. We would absolutely love to assist you with this and any other service needs as well. 


If you still need assistance with setting up a payment arrangement, can you please send me a Private Message including your first and last name as it appears on the account?


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here