Hello @BarbraMilton, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and I'm sorry to hear about the troubles you're experiencing with trying to set up a payment arrangement with us over the phone. We would absolutely love to assist you with this and any other service needs as well.
If you still need assistance with setting up a payment arrangement, can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastAmira
Official Employee
•
2.3K Messages
6 m ago
Hello @BarbraMilton, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and I'm sorry to hear about the troubles you're experiencing with trying to set up a payment arrangement with us over the phone. We would absolutely love to assist you with this and any other service needs as well.
If you still need assistance with setting up a payment arrangement, can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0