I need to know what my early termination fee will be if I cancel right now.

I would like to know what my ETF would be if I canceled my service right now. I am thinking about leaving due to better offerings from my power company providing fiber.

Responses

XfinityEricB

Official Employee

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2.1K Messages

1 year ago

strykerzr350 I am able to review your account to see what the charge would be for cancelling your service.

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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strykerzr350

Contributor

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145 Messages

1 year ago

Is it okay if I continue to pursue this further in this thread or do I need to create another one?

1

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@strykerzr350

You wouldn't need to create another post, but we do need to obtain your account information over a private message. When every you are ready, please follow the steps listed in the previous post to send us a PM.

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1 year ago

0

Billing

strykerzr350

I need to know what my early termination fee will be if I cancel right now.

XfinityEricB

strykerzr350

XfinityRyanE

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