Frequent Visitor
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6 Messages
I need to have a service charge removed
I was billed for a service call I shouldn't have been charged for and have submitted numerous ticket, which have been denied. I want to talk to an agent on the phone who can resolve this now!!!
EG
Expert
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110.8K Messages
3 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2K Messages
3 days ago
Hello, @TriciaK. Thank you for making us aware of your billing concern regarding this service call. I would be more than happy to review your account to see what options we have to correct this charge. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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