Visitor

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1 Message

Tuesday, August 5th, 2025

I need to have a billing issue resolved.

I can not pay my bill online because I am directed to an account that I closed nearly 2 years ago.

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Official Employee

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479 Messages

26 days ago

Hi there @user_hhgahd, If you are using the same Xfinity ID for multiple accounts here's more information on how to switch between multiple accounts: https://www.xfinity.com/support/articles/switching-between-multiple-accounts.

 

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