Visitor

 • 

1 Message

Saturday, December 27th, 2025 12:23 AM

I need to be contacted by executive customer relations

Hello,
I’m requesting assistance from Executive Customer Relations regarding my Xfinity account.
I’ve already attempted standard support channels and need a clear, documented resolution related to billing and account accuracy.

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

5 hours ago

 

user_bbau3z Hello, thank you so much for reaching out for help with getting to our Executive Customer Relations team. We are a corporate-level team here and do have access to more resources than most teams. We do try and assist before sending folks up to any higher level of support. To help make sure you get the help you need, could you provide a general description of what you have been trying to get assistance with?

 

forum icon

New to the Community?

Start Here