Visitor

 • 

1 Message

09/04/2026 11:55 PM

I need the bills statement

Hello I used to have post pay internet service for long time, so I change it to prepaid, and all my bills statements from the postpaid account don’t show up, and I need them, please help 

Oldest First
Selected Oldest First

Official Employee

 • 

3.7K Messages

1 hour ago

@user_nwtqry

Thanks for reaching out to us, I understand you need access to your billing statements from your prior postpaid account.

 

When logging into the Xfinity app, do you not see both accounts to sign in to be able to get your prior billing statements from the postpaid account?

forum icon

New to the Community?

Start Here