Visitor
•
3 Messages
I need help
I made a installment plan plus I paid 50 dollars to restore service. The service restored for 1 day and now its disconnected again and telling me to pay another 50 dollars
Visitor
•
3 Messages
I made a installment plan plus I paid 50 dollars to restore service. The service restored for 1 day and now its disconnected again and telling me to pay another 50 dollars
EG
Expert
•
117.9K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAdrienne
Official Employee
•
1.9K Messages
2 hours ago
Good Afternoon, @JayRodz413! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the installment plans, it certainly is not what we want for our customers.
Typically, with our installment plans it can take up to 72 hours to fully apply onto the account. Has it been past that time frame? Please let us know.
2
0
JayRodz413
Visitor
•
3 Messages
54 minutes ago
I sent my information
0
0