Visitor

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1 Message

Tuesday, August 25th, 2026 3:50 PM

I need assistance adding my spouse to my billing statement

I need assistance adding my spouse to my billing statement. I just need her name to also show up in the billing statement. Chat is pointless so far.

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Official Employee

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3.6K Messages

6 hours ago

Hello, and thanks for reaching out to us over our Xfinity Community Forums, user_mqdcmi. Our team would be happy to help add your spouse's name to the billto section of your account. However, it will not be visible to you until your next billing statement posts to your account, or is mailed out if you don't have paperless billing. Please send us a direct message, so we can gather your account details. 

 

 

 

To send a "Direct Message" message:

 


• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the ""Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 


How to: Direct messaging within the forum

 

 

 

 

 

Official Employee

 • 

3.6K Messages

3 hours ago

 

user_mqdcmi Thanks again for reaching out! I'm glad we were able to get your spouses name added to your Xfinity billing statement. Take care!  

 

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