1 Message
I just paid my bill but my service is not active
Why is my internet not active I just paid $45 for my prepaid service using phone number [Edited: Personal Information]
1 Message
Why is my internet not active I just paid $45 for my prepaid service using phone number [Edited: Personal Information]
EG
Expert
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110.2K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.2K Messages
2 years ago
Thank you for reaching out @user_mtoga6 I am sorry to hear your account is not active after payment. If you still can't connect to the Internet, please call the dedicated Customer Care team for Xfinity Prepaid Internet service at 855-75-PREPAID. 1-855-757-7372
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