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Visitor

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2 Messages

Thu, Jun 17, 2021 7:33 PM

I have been tricked by customer support team!

I have been tricked by technical support team, who offered me free technical support for free, I clarified several times. They told me by phone I will see in my bills charge for 100$ and credit 100$. “So no worries you will not pay this service, It will be free”. I clarified several times cause i didn’t wanted service which cost me when I’m not employed this days. But it happened. And no one takes cares of it. 

Responses

Official Employee

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75 Messages

1 m ago

Hello, @user_118405! Happy Friday eve, thank you for reaching out to our Forums in regards to the billing concern. We can certainly take a closer look at the tech visit fee of $100 that you are referring to on your bill. This will require for us to look into the account, please send a private Message and provide your full name and address 

 


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Visitor

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2 Messages

1 m ago

@ComcastGabby [Edited: Personal Information]

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