Visitor

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1 Message

Wednesday, September 2nd, 2026 2:22 PM

I had to cancel my method of payment, debit card

I was wondering could I pay with a check over the phone?  I lost my debit card and won’t have new one for 7-10 days

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Official Employee

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2.2K Messages

4 hours ago

Good Morning, @user_3q0fco! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand where you are coming, I know losing a debt card causing a bunch of frustrations. You can add your bank account to your online portal, and process a payment straight through the bank account. You can find the steps here. Please let us know if you have any other questions/concerns, we are happy to help. 

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