Visitor

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3 Messages

Friday, April 17th, 2026 9:16 PM

I got double charged

I made an early payment on my Xfinity bill and it went through but it also still charged me on auto pay taking double my months payment

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Official Employee

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1K Messages

7 hours ago

I completely understand how stressful it is to see an unexpected double dip in your bank account, especially when you were trying to stay ahead of things by paying early user_r6lfj4. If you want to pay early, try to do so at least 5 days before your AutoPay date. This gives the system enough time to recognize the $0 balance and skip the automatic payment. If your early payment doesn't post before your autopay date the system will notice there is a balance.

 

 

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