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Sunday, September 10th, 2023 7:06 PM

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I don’t understand my bill

I payed a 100.19 on my bill august 25 but some how my bill is still 224 how

Expert

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110.2K Messages

2 years ago

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Expert

 • 

31.5K Messages

2 years ago

@user_820ebb 

I payed a 100.19 on my bill august 25 but some how my bill is still 224 how

Take a look at the date on your billing statement and see if it says it's around the time you paid your bill.  The statement was probably printed/generated around that time and your payment didn't show up.  You can check your balance under My Account.

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