Deepaa07's profile

New Poster

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2 Messages

Fri, Oct 22, 2021 5:00 PM

I do not see my 10 dollar bill discount on enrolling for autopay and e-statement

I have enrolled in autopay and online statement and I still do not see the discount on my statement after 3 months. Whats happening?

Official Employee

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671 Messages

1 m ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I would love to look into your billing concern and see why that discount isn't appearing. Please send us a direct message to "Xfinity Support" with your full name and address.

 

To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

EG

Expert

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90.6K Messages

1 m ago

The concern is not "Home Networking" help related. Thread moved here to the proper help section for assistance.

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