Fri, Oct 22, 2021 5:00 PM
I have enrolled in autopay and online statement and I still do not see the discount on my statement after 3 months. Whats happening?
1 m ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I would love to look into your billing concern and see why that discount isn't appearing. Please send us a direct message to "Xfinity Support" with your full name and address.
To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it
The concern is not "Home Networking" help related. Thread moved here to the proper help section for assistance.