I do not see my 10 dollar bill discount on enrolling for autopay and e-statement

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I would love to look into your billing concern and see why that discount isn't appearing. Please send us a direct message to "Xfinity Support" with your full name and address.

To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

The concern is not "Home Networking" help related. Thread moved here to the proper help section for assistance.