Visitor
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1 Message
I didn't receive my refund
I tried calling xfinity about canceling services and getting a refund for living through 2 weeks without service. The AI agents said they will get it done but nothing is done ! Im passed off and pretty soon ill start to take matter into my own hands!!
XfinityBillie
Official Employee
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4.4K Messages
6 days ago
@user_7yujn0 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand how frustrating not having service for two weeks would be, and we are truly sorry to hear that you plan on leaving our Xfinity family. Our team can assist you with this request though. Please send us a DM to Xfinity Support with your full name and address to get started.
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