2 Messages

10/02/2024 5:29 AM

Closed

I did not get my receipt of $25 on Sep. 10

I did not get my receipt of $25 on Sep. 10

Please send me it

Thanks

Oldest First
Selected Oldest First

Official Employee

 • 

3.2K Messages

2 years ago

Hello, @victor000002. I would be more than happy to help get you this receipt for these $25. Just to confirm I understood you correctly, is this a $25 gift card you're referring to?

2 Messages

@XfinityRaul​ 

No, it was paid by my debit card.

Date: Sep 10, 2024

Confirmation number: [Edited: "Personal Information"]

Thanks

(edited)

Official Employee

 • 

3.2K Messages

@victor000002 Gotcha. I appreciate you staying on top of your bill. I would be more than happy to confirm that payment has been received. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here