Visitor

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1 Message

10/25/2026 2:36 AM

I can't get to home screen

I am trying to enroll in the auto pay. But when I sign in it gives me the community forum, and I can't get to any other screen there's no home screen. there's nothing.

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Expert

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122.5K Messages

10 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.5K Messages

9 hours ago

 

user_d4l8xx you might be using the wrong link to sign in. Have you tried updating Auto Pay in the Xfinity app?  Or make sure you're signed into https://www.xfinity.com/.

 

(edited)

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