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Friday, January 10th, 2025 6:25 AM

I canceled my Xfinity Now Internet subscription and yet I am being charged for it.

I canceled my Xfinity Now Internet subscription and yet I am being charged for it. I'm also unable to remove my payment method from my account. I am unable to find any email address to contact Xfinity and unable to reach a customer support agent too. Really bad service. 

Official Employee

 • 

1.9K Messages

3 months ago

@user_12gb6v I appreciate you making us aware that you're still being charged after canceling your service with us. I would be more than happy to review your account to see what I need to do to correct this.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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