I cancel Now in November still being charge

I had now Internet canceled in November since November I’ve been charged every month. I have tried to take care of this every month with going into Comcast with doing the video call with doing the regular call. I don’t understand I want that account canceled and my credit card credited I have normal Comcast.

Responses

XfinityThomasA

Official Employee

•

2.3K Messages

1 month ago

Hello, user_kl3oq7! - Let's take a closer look at your bill together. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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user_kl3oq7

4 Messages

I am there where are you?

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1 month ago

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U

user_kl3oq7

4 Messages

1 month ago

This is ridiculous. I’m reading everybody’s thing. This is crazy. I’m calling channel 6

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Billing

user_kl3oq7

I cancel Now in November still being charge

XfinityThomasA

user_kl3oq7

user_kl3oq7

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