Visitor
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1 Message
I am suppose to have Auto Pay, but I don't
I am not able to sign into my account and I am suppose to have Auto Pay, but do not. How can I get any of this fixed?
Visitor
•
1 Message
I am not able to sign into my account and I am suppose to have Auto Pay, but do not. How can I get any of this fixed?
XfinityJustinC
Official Employee
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2.4K Messages
5 hours ago
Hello, @user_k15amd thank you for reaching out over Xfinity Forums. I completely understand wanting to get the autopay set up, and sorry to hear you're having trouble logging into your account. I'd like to investigate further to help get you logged in so you can manage your account. To better assist this information will be helpful:
- Are you attempting logging in online: https://login.xfinity.com/login, through the Xfinity App, or both?
- Do you receive any errors or messages when trying to log in?
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