Visitor

 • 

2 Messages

Tuesday, October 14th, 2025

I am so annoyed with xfinity. Never again

Ever since I’ve signed up and now disconnected with xfinity it’s been problems from day 1. Everytime I try and call I get hung up on and only get calls from a collection department for a bill I don’t agree with! 

Oldest First
Selected Oldest First

Expert

 • 

113.9K Messages

19 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.5K Messages

19 hours ago

Hi there, @user_is6sgt ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the inconvenience, I can look further into your billing concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Visitor

 • 

2 Messages

Okay I sent it I hope this actually gets me somewhere. I’ve already spent so much time. 

forum icon

New to the Community?

Start Here