Visitor

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1 Message

09/12/2026 4:21 PM

I am going to be returning our Xfinity equipment. Our statement shows services from August 21 to September 20.

I do not want to get billed beyond that date. When do I need to turn the Equipment to the store?

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Expert

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120.9K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.7K Messages

1 hour ago

Good afternoon user_zrrq27. If you have set up a proper disconnection, you will not be billed past the requested disconnection date. How did you reach out to set up your disconnection? Also if the billing date is before the requested disconnection date, that indicates the bill generated before the disconnection occurred.

 

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