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Visitor
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2 Messages
Thursday, July 16th, 2026 5:14 AM
I need to direct message a Xfinity support.
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6 hours ago
I believe it can be solved quickly.
Official Employee
2.5K Messages
39 minutes ago
@user_g5um40 You're in the right place for a resolution.
To get started I have a few questions to ask.
Are you seeing multiple charges for your account?
Did you happen to set up multiple pay arrangements?
When you review your bill are you seeing duplicate billing dates?
I have a link that goes over your bill details line by line https://www.xfinity.com/support/articles/new-bill-design
user_g5um40
Visitor
•
2 Messages
6 hours ago
I believe it can be solved quickly.
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0
XfinityKei
Official Employee
•
2.5K Messages
39 minutes ago
@user_g5um40 You're in the right place for a resolution.
To get started I have a few questions to ask.
Are you seeing multiple charges for your account?
Did you happen to set up multiple pay arrangements?
When you review your bill are you seeing duplicate billing dates?
I have a link that goes over your bill details line by line https://www.xfinity.com/support/articles/new-bill-design
0
0