U

Monday, February 26th, 2024 8:18 PM

Closed

I am abroad and need to cancel my Xfinity internet subscription

As title suggests need this done asap before I get billed tomorrow. Thanks!

Expert

 • 

110.8K Messages

1 year ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Retired Employee

 • 

1.5K Messages

1 year ago

Hello @user_iznfwg, thank you for taking the time to reach out on social media. You've reached the right department, and I'd be happy to help with closing your account. 

 

To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Expert

 • 

31.7K Messages

1 year ago

@user_iznfwg 

As title suggests need this done asap before I get billed tomorrow. Thanks!

FWIW, your bill has most likely already been generated.

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