Visitor

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1 Message

Friday, May 15th, 2026 9:25 PM

I am a Senior and my bill is over $300 - I cannot afford this please

I’m 83 yrs old widow I have been a Comcast customer for over 25 years  I cannot continue 

to stay with Xfinity if my bill is not reduced

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Official Employee

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228 Messages

17 hours ago

@user_k65hgo, thanks for reaching out on our Xfinity Community Forums page. I'd like to do everything I can to help tailor our service to suit your needs price and service wise. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

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  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.
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