U

Visitor

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1 Message

Tuesday, August 24th, 2021 6:15 PM

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How to separate internet charges

My company covers internet as I work from home. Can I get a separate bill for that, as it currently includes cable charges combined with internet services?

Expert

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110.6K Messages

4 years ago

Concern moved here for greater exposure to actual Comcast employees for an answer. 

Gold Problem Solver

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3.3K Messages

4 years ago

Hi, user_4d4f8f. Unfortunately, we don't have a way to get you an itemized bill that lists the internet charges separately. So sorry! Would you like assistance with breaking down the billing items/amount together? Otherwise, if you mention the situation to your Company (that you have a bundled cable/internet plan) they may have their own way of doing this for you.

Visitor

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1 Message

@XfinityMorgan

Thank you 

Gold Problem Solver

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26.4K Messages

4 years ago

@user_4d4f8f: Comcast takes the position that it's up to you to determine the prices of the components of a service bundle. See https://www.xfinity.com/support/articles/employer-reimbursement for their policy and an example that may help.

(edited)

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