Visitor
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1 Message
How to separate internet charges
My company covers internet as I work from home. Can I get a separate bill for that, as it currently includes cable charges combined with internet services?
Visitor
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1 Message
My company covers internet as I work from home. Can I get a separate bill for that, as it currently includes cable charges combined with internet services?
EG
Expert
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110.6K Messages
4 years ago
Concern moved here for greater exposure to actual Comcast employees for an answer.
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CCMorgan
Gold Problem Solver
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3.3K Messages
4 years ago
Hi, user_4d4f8f. Unfortunately, we don't have a way to get you an itemized bill that lists the internet charges separately. So sorry! Would you like assistance with breaking down the billing items/amount together? Otherwise, if you mention the situation to your Company (that you have a bundled cable/internet plan) they may have their own way of doing this for you.
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BruceW
Gold Problem Solver
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26.4K Messages
4 years ago
@user_4d4f8f: Comcast takes the position that it's up to you to determine the prices of the components of a service bundle. See https://www.xfinity.com/support/articles/employer-reimbursement for their policy and an example that may help.
(edited)
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