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zappabent
1st Topic

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2 Messages

Saturday, May 24th, 2025 7:50 PM

how to reach higher level of support

No one at the base support level can help me.  They tell me they aren't at the level needed to support what I'm asking for and can't tell me what else I can do

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1 day ago

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XfinityVictor

Official Employee

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1.4K Messages

1 day ago

 

zappabent Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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