Visitor
•
7 Messages
how to pay off cameras on installment plan?
Is there anyway to get the balance on cameras on installment plan and an agent told me if I pay a little extra each month it goes toward the installment but it’s not .. anyone know how we can find out how to pay it off early thanks 😊
CCAlicia
Contributor
•
250 Messages
2 years ago
Hi @user_0ebebe Thank you for taking the time to reach out to us through Xfinity forums! Oh no! I deeply apologize for the miscommunication! As it turns out you can not make partial payments towards installment plans. If you would like to pay off the remaining balance owed on the cameras we would be happy to help!
If this is something you are interested in, please send our team a direct message with your full name and full address. Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
user_0ebebe
Visitor
•
7 Messages
2 years ago
Okay! I pay the amount with my monthly bill but wanted to know how I can see what I owe still and maybe pay it off or something so my bill is lower each month?
5
0
EG
Expert
•
110.1K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0