1 Message
How to lower skyrocketing bills?
I use my TV and internet 8 months out of the year. Aside from using the vaca mode, how can I get my unbelievably high rate down? I don’t need 800 mps of speed, yet lowering all the way to 75 is only $10 a month cheaper. Any other options only save $.01 a month, all with long term commitment. I don’t need 185 channels, but reducing to about 120 only saves $.01 a MONTH with a long term commitment. My rate is $223 a month now, $60 more than in MA.
I won’t switch to Comcast in MA because of high rates here. Verizon says they don’t offer services at my condo in Port Charlotte. Anyone know why?
I am next contacting my state to see why the limitations unless I get a much better rate. I am feeling hijacked. I am a senior with likely income too high for $30 credit, yet still struggling to pay this bill each month. Never had ANY company come close to this rate at any location before now.
EG
Expert
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110K Messages
1 year ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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1.6K Messages
1 year ago
Thank you for reaching out to our team here @user_794d25. I would be happy to check on any options we have in your area from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_fkf751
1 Message
1 year ago
It's insane what they are charging....and I am in contract til nov 2024 yet my bill going up now for same service
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