2 Messages
How to dispute last bill
I have received a bill with the wrong disconnection date and I have a record of calls that I have made since 8/7/23 - 9/17/23 trying to get this correctly disconnected. I would appreciate a manager’s assistance to dispute this issue
XfinityChelseaB
Official Employee
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1.7K Messages
2 years ago
Hello @user_716deb, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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user_716deb
2 Messages
2 years ago
Sent dm an hour ago.
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