How to cancel my subscription

@user_yjjwg8

Thanks for reaching out to us, a great tool to see what changes occurred on your bill is the awesome Xfinity app,  where you can view the last 12 months of detailed billing statements https://www.xfinity.com/support/articles/view-xfinity-billing-history

In the future, you can always sign into your account via this link to look for new promotional offers that may be available to you online https://www.xfinity.com/broadband-labels

 Go ahead and send me a direct message, as I'll be happy to assist you with your billing and see what options we have to get you the best price for the services that feature household needs

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:" line, type “Xfinity Support”.
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press “Enter” to send it. 

How to: Direct messaging within the forum | Xfinity Community Forum