Hey! @user_jf68eu Thanks for reaching out, you can check this on your end through our Xfinity app here's a helpful article on locating the remaining balance for your iPhone 16 https://www.xfinity.com/support/articles/managing-device-payments If you have any further questions please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityKam
Official Employee
•
21 Messages
5 hours ago
Hey! @user_jf68eu Thanks for reaching out, you can check this on your end through our Xfinity app here's a helpful article on locating the remaining balance for your iPhone 16 https://www.xfinity.com/support/articles/managing-device-payments If you have any further questions please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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