U

Visitor

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2 Messages

Monday, January 22nd, 2024 5:36 AM

Closed

How many days before late fee?

My bill was due Jan. 19th and my autopay card declined, there was 0 notification about it until I randomly checked today and it didn’t go through, the bill is still $49.99 and I can pay it tomorrow, I want to know how many days after I can pay and not get charged a late fee.

Expert

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110.1K Messages

1 year ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.1K Messages

1 year ago

Greetings, @user_36960f!  I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your recent payment. You have definitely come to the right place for assistance.

 

If this was just your regular monthly payment that was due on Friday, making the payment four days late should not have any impact on your account. Most auto-pay transactions are reattempted after three days, so it may have been tried again, but you should be fine if it goes through tomorrow. If your balance is still at $49.99 when your next bill goes out, you may see a charge for both months on your new bill. Please let me know if you would like me to look into this for you. 

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