New Poster
•
1 Message
How long before discount appears on bill
I signed up for promotion which includes $10 discount each for autopay and having xfinity Mobile ($20 total). I even changed mobile accounts to new name so it was a "new" account. I'm in my second billing cycle and still don't see discounts in my bill. Also, shouldn't I get promotion credit from the time I signed up for each (which was the day I signed up for package!)? Every time I call, I'm on hold for hours or I get transferred back and forth because Mobile says it's a Cable issue and vice versa. Literally, at my wits end with this company! Thanks!
Again
Expert
•
31.9K Messages
5 years ago
Autopay and ecobill discount should kick in with the 3rd bill or 45 days after signing up.
0
0