Visitor
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3 Messages
how do I talk to a live agent?
I have questions about how much I pay for Internet service and if the $40.00 a month for 5 years deal for internet would benefit me. I tried going through a virtual assistant and calling the 800 number but nothing would connect me to a live agent. Can this site help me ?
XfinityRichard
Official Employee
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2.3K Messages
1 month ago
Hi there, @user_g39m2a ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to go over the promotions that we have available. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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