How do I switch to NOW internet?

I tried looking into it at https://www.xfinity.com/now, but when I put my address in the system recognizes that I already have regular xfinity internet and the webpage won't let me sign up or switch.

Is there a way to seamlessly way switch over, or do I actually have to cancel my regular xfinity and sign up separately at xfinity NOW.

I work from home, so I'm hoping for a quick and seamless way to switch.

Responses

XfinityJosephA

Official Employee

•

1.2K Messages

1 month ago

Hello, how are you doing today @user_oxd8pz? We want to thank you for being a valued customer no matter what services you have! To sign up for NOW Internet, you would need to close your account or remove all services except Xfinity Mobile. A given location can't have Xfinity internet and NOW internet at the same time. I know this must present some challenges especially since you work from home, but this is the information you need.

2

0

U

user_gyskzb

2 Messages

And for how long after cancel the services I’m going to be without internet? Or I’m able to subscribe to Now in any Xfinity store instead order the equipment online.

Like

Reply

5 days ago

0

XfinityJohnG

Official Employee

•

947 Messages

That is a great question @user_gyskzb. You can set the disconnect order on your current services for a date after the NOW service has been activated. You can also visit a service center to pickup the equipment as well. You can also go to the https://www.xfinity.com/support/articles/now-internet-overview site for information on that NOW service.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick