@4642amall, I can understand why you'd prefer not to receive a monthly statement when the balance is always. I would be happy to help determine what options are available for your specific account. Please send us a direct message with your full name and address. Here are the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "Start new conversation" (pencil and paper) icon. In the "To:" line, type "Xfinity Support." As you type, a drop-down list will appear. Select "Xfinity Support" from that list. An "Xfinity Support" graphic will replace the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
XfinityCarolyn
Official Employee
•
467 Messages
5 minutes ago
@4642amall, I can understand why you'd prefer not to receive a monthly statement when the balance is always. I would be happy to help determine what options are available for your specific account. Please send us a direct message with your full name and address.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
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