U

Visitor

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1 Message

Thursday, August 4th, 2022 8:17 PM

Closed

How do I renew my contract?

My contract is ending soon and I would like to renew it

Problem Solver

 • 

1.3K Messages

3 years ago

.@user_95cf04 Hi there! We can help find a new promotion or contract for you. Please send us a private message with your full name and service address. 

To send the requested information in a private message to Xfinity Support from any Forum page:

  •    Click "Sign In" if that prompt is visible
  •    Click the "Direct Messaging" icon or https://comca.st/3d9Pfup
  •    Click the "New message" (pencil and paper) icon
  •   The "To:" line prompts you to "Type the name of a person", but don't do that.
  •       Instead, type "Xfinity Support" there. As you are typing a drop-down list appears.
  •   Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.
  •   Type your message in the text area near the bottom of the window
  •   Press Enter or tap the >icon to send it
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