user_8nr1yo thanks for giving it a try. Feel free to send us a direct message so we can help make account changes as needed. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
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XfinityJosephA
Official Employee
•
1.7K Messages
3 days ago
Hello, @user_8nr1yo have you already tried logging into www.Xfinity.com and removing xFi Complete from "Change Plan?"
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