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Wednesday, October 30th, 2024 10:58 AM

How do I pay my bill

My prepaid internet has expired I want to reactivate I have no service 

Official Employee

 • 

1.6K Messages

23 days ago

Hello and happy Wednesday! I hope your day is going well. To reactivate your prepaid internet please visit my.xfinityprepaid.com for self-service options regarding refills, activation, and account maintenance. Our team here on our Xfinity Community Forums does not have access to your Prepaid internet account as it is designed to be self-service. 

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