Apt1CXFi's profile

Visitor

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2 Messages

Tuesday, February 17th, 2026 10:32 PM

How do I get credit for service outage that’s been out all day

How do I get credit for service that’s been out all day?

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Expert

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116.1K Messages

4 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.5K Messages

4 hours ago

Thank you for reaching out to our team. There are a couple of options available to request an adjustment for the time without service. You can request that from your Xfinity app or at the Xfinity.com/myaccount site. 

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